Shipping Policy
At ShopIshraaq, we aim to deliver your orders quickly and securely so you can prepare for your sacred journey without delays.
Order Processing
- Orders are processed during business hours (Mon–Sat).
- Orders placed on Sundays or public holidays will be processed on the next working day.
Shipping Charges & Timelines
- Prepaid Orders above ₹499 – Free Shipping
- Prepaid Orders below ₹499 – Flat ₹99 shipping fee
- Cash on Delivery (COD) Orders – ₹99 cash handling charge
All prepaid orders are shipped using express delivery services, typically reaching you within 2–5 business days after dispatch.
COD orders are shipped via standard delivery, which usually takes 5–7 business days after dispatch.
Delivery timelines may vary depending on your location, courier partner, and other factors beyond our control (e.g., weather, holidays, or logistics delays).
Custom, bulk, or special requests may require additional processing time. In such cases, we’ll update you directly via the contact details provided in your order.
Tracking Your Order
Once your order is shipped, you’ll receive a confirmation email or SMS with a tracking number.
You can use this number to track your shipment until it reaches you.
Important Information
- Please ensure your shipping address and contact details are correct during checkout to avoid delivery delays.
- We currently ship across India only.
- If your order is delayed or you face any issue with delivery, please contact us at shopishraaq@gmail.com, and we’ll assist you promptly.